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Christine on May 23 2020
Dmitry and Christina are fabulous makers and vendors, timely and effective communicators, and honest, friendly, hardworking people who consistently demonstrate kindness and integrity. My initial purchase got tied up somewhere in the Russian postal system due to COVID delays and, when it was pretty clear it may be lost, they worked incredibly hard to try to track it down, share frequent updates with me, and, eventually, to find an alternate shipping method for a replacement once the first was verified as untraceable, despite its having been shipped with adequate tracking data. Engaging with them and supporting their business was a true pleasure and my new nephew's rocket lamp is beautiful, well-crafted, and all-around amazing. My sister and her mission-control-manager husband absolutely love it. Thanks again, you two! :)
Absolutely love this lamp. The craftsmanship is beautiful and shines so beautifully when it’s turned on as you can see in the photo. Very prompt shipping from Russia. I was surprised how quickly it arrived. Can’t wait to give it to my son who loves all things space. Highly recommend this seller
The five stars are not for the product, as unfortunately, due to the collapse of the Russian Post Office, the product I ordered did not make it to the US. The Five Star rating is for the level of concern and customer service Dmitry, and the owner @ Chronoscence has shown for the fact that I did not receive what I ordered. He is fulfilling the order with a newly made product. He is sending it to me via an express carrier at his own expense. I look forward to receiving the product and further future purchases from this vendor. Excellent service.
Dmitry is an excellent vendor. Communication was swift. The product was beautifully made. It made the journey unscathed because it was packed so well. The package arrived earlier than promised. And, the present was well received. My husband loved it! He had seen it in an advertisement for Etsy on television and expressed a desire to find it. Thank you, Dmitry.
Dmitry and Christina are fabulous makers and vendors, timely and effective communicators, and honest, friendly, hardworking people who consistently demonstrate kindness and integrity. My initial purchase got tied up somewhere in the Russian postal system due to COVID delays and, when it was pretty clear it may be lost, they worked incredibly hard to try to track it down, share frequent updates with me, and, eventually, to find an alternate shipping method for a replacement once the first was verified as untraceable, despite its having been shipped with adequate tracking data. Engaging with them and supporting their business was a true pleasure and my new nephew's rocket lamp is beautiful, well-crafted, and all-around amazing. My sister and her mission-control-manager husband absolutely love it. Thanks again, you two! :)
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Nisha Chatterjee on Jan 14 2019
This little rocket is amazing and arrived in perfect condition. It is so unique and I gifted it to my mom, who has worked for NASA since the 1980s, for her retirement. She loves it so much. I would just recommend ordering it earlier than you need it (if you live in the US) because although it was shipped immediately, the process from the postal service took a long time. The sellers were very responsive though and took some action in getting it sorted. It's amazing!